Research & resources: Create an agent with two other departments.

Sources linked in the activity

Find costs hiding between departments — Microsoft describes Dow bringing supply chain, IT and operations specialists together, then piloting agents to find freight-invoice discrepancies. The account reports identified opportunities; its large savings figures were projections. A smaller exercise could connect finance, procurement and operations around one kind of expenditure.
Give everyone a shared view of a customer — Slack describes Mural bringing account records, call summaries and support signals into channels used by Sales, Customer Success, Legal and other teams, while developing shared AI account workflows. Consider an agent that gives your own customer teams a source-linked view of the same account.
Connect customer insight with product development — PA Consulting reports building Unilever's DelphiAI with business and technical teams, making consumer and product information useful to marketing and R&D. For your group, a first version could bring together evidence about one product and help the departments explore improvements.